Categories
Customer Relationship Management
Customer Relationship Management (CRM) software documents data, interactions, and touchpoints throughout the brand-customer relationship lifecycle. By monitoring and merging first-party customer data, email and marketing communications, phone and chat interactions, sales, preferences and more, CRM allows sales, service, support, and other customer-facing staff to maintain current views of a brand’s relationship with each customer. Additionally, many CRM solutions offer integrations with email marketing automation platforms, working to balance messaging and frequency to optimize efficacy.
Technologies
7
# of Websites using these Technologies
18,073
% of Websites using these Technologies
1.25%
Filter by Industry
All Industries
Auto
Business Services
Construction & Materials
Consumer Packaged Goods
Consumer Services
Education
Electronics & Telecom
Energy, Manuf. & Utility
Finance
Government & Non-Profit
Healthcare
Hospitality
Media & Entertainment
Other
Real Estate
Retail
Transportation
Travel & Leisure
Unknown
All Industries